Privacy Policy

Last updated: 2024

Bifefo ("Bifefo", "we", "us" or "our") is committed to protecting the privacy of visitors to our website. This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data protection laws applicable in the United Kingdom.

Bifefo provides sales department outsourcing services to businesses. This policy applies to visitors of our website and covers the data collected through the forms available on this site.

1. Who We Are

Bifefo is the data controller responsible for your personal data collected through this website.

• Company Name: Bifefo
• Address: 185 Bermondsey Street, London, N3 1ZS, United Kingdom
• Email: [email protected]
• Phone: +44 20 3938 6431

2. What Personal Data We Collect

We collect personal data only through the contact and enquiry forms available on our website. When you submit a form, we may collect the following categories of personal data:

• Your name
• Your email address
• Your phone number, if provided
• Your company name and job title, if provided
• Any information you choose to include in the message field

This information is collected so that we can respond to your enquiry, provide information about our sales department outsourcing services, and, where relevant, prepare a commercial proposal.

3. Legal Basis for Processing

We process the personal data submitted through our forms on the following legal bases under the UK GDPR:

• Consent (Article 6(1)(a) UK GDPR) — when you voluntarily submit a form, you consent to us processing your data to respond to your enquiry.
• Legitimate interests (Article 6(1)(f) UK GDPR) — we have a legitimate interest in responding to business enquiries and maintaining relationships with prospective clients.
• Pre-contractual steps (Article 6(1)(b) UK GDPR) — where your enquiry relates to a potential agreement for our services, we process your data to take steps at your request prior to entering into a contract.

4. Cookies

This website uses a single cookie, named cookie_pref, which stores your consent preference regarding cookies. This cookie is retained for one year from the date it is set.

We do not use any analytics cookies, tracking cookies, session cookies or CSRF-protection cookies on this website. No third-party tracking scripts (such as Google Analytics, Yandex Metrica, VK Pixel or similar tools) are present on this site.

Advertising measurement is only activated after you have given consent, and it operates exclusively on the confirmation page following a form submission. No advertising measurement takes place on any other page of this website, and none takes place before consent has been given.

5. How Long We Store Your Data

Personal data submitted through our website forms is retained only for as long as necessary to respond to your enquiry and to maintain a record of business communications, typically for a period of up to 24 months from the date of your last contact with us, unless a longer retention period is required to comply with a legal obligation or to establish, exercise or defend legal claims.

The cookie_pref cookie is stored on your device for one year, after which it expires automatically.

6. Who We Share Your Data With

We do not sell your personal data. We may share personal data with the following categories of recipients, where necessary:

• IT service providers who host our website and store form submissions on our behalf, under appropriate data processing agreements
• Professional advisors, such as legal or accounting advisors, where necessary for our legitimate business purposes
• Regulatory or law enforcement authorities, where required by law

We do not transfer your personal data outside the United Kingdom unless appropriate safeguards, recognised under UK data protection law, are in place.

7. Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

• The right to be informed about how your data is used
• The right of access to the personal data we hold about you
• The right to rectification of inaccurate or incomplete data
• The right to erasure of your personal data in certain circumstances
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing based on legitimate interests
• The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, as required by law.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom, if you believe your data has been processed unlawfully.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Bifefo
• 185 Bermondsey Street, London, N3 1ZS, United Kingdom
• Email: [email protected]
• Phone: +44 20 3938 6431

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "last updated" date.